Gregory S. Sutter

SUMMARY

Accomplished technologist (9+ years) with experience in multiple environments (business, ISP, engineering, academic, consulting). Skilled in developer support, on-call duties, vendor relations, small team management and information abstraction. Comfortable discussing system internals with engineers and summarizing results for upper management.

WORK EXPERIENCE

Electronic Frontier Foundation, defenders of civil liberties.

Sr. System Administrator, 2008 - present

System Administrator, 2005 - 2008

Responsible for providing all technology support services for 33-person nonprofit civil liberties organization. Maintenance of security and functionality of all servers, workstations, networks, phones, email, and backups. Technology vendor management, disaster planning, and some facility management.

Habeas, innovative anti-spam solution provider.

Technical Consultant, 2002 - 2004

System administration and maintenance; web development; general technical consultation and implementation. Spam prevention, tracking, and reporting.

WireCache, Oracle acceleration technology.

System Administration Manager, 2002

Supervision and management of sysadmin intern. Administration and maintenance of FreeBSD, Linux, and Windows network servers and engineering systems; administration of VPN, firewall, backup system, email systems, name and domain services. Management of software licenses and client software. General desktop support.

Financial Finesse, financial education services.

MIS/Systems Administration Manager, 2000 - 2001

Design, implementation, and maintenance of complete computing infrastructure. VPN, firewall, and other security measures. Email, file, web, domain services management.

BSDi / Walnut Creek CDROM, FreeBSD production and sales.

Consultant, 2000

Construction of documentation for FreeBSD operating system. BSD advocacy. Project management, technical writing and editing.

eGroups, now part of Yahoo!, hosted mailing list software.

Unix Systems Administrator, 1999

Care and feeding of a rapidly-expanding group of Linux and FreeBSD servers in a fast-paced Internet start-up environment.

ISP Channel, traditional and cable modem Internet service provider.

Unix Systems Administrator, 1998 - 1999

Administration of FreeBSD, Solaris, and Windows NT servers for a nationwide broadband Internet service provider.

PROFESSIONAL ACTIVITIES

Paper reviewer and program committee member for BSDcon 2003, a USENIX technical conference.

VOLUNTEER EXPERIENCE

Daemon News, BSD Unix community support and product sales.

Chief Technical Officer (unpaid position), 1999 - 2004

Managing Editor (unpaid position), 1998 - 2003

Guidance in implementation of new technologies; system administration and maintenance; management of volunteer staff; Publication of the Daemon News ezine, magazine, and daily news site; tasks multitudinous and sundry.

The FreeBSD Project, developers of an open-source operating system

Documentation Committer, 2000 - 2007

Writing and editing FreeBSD documentation.

Burning Man, an annual participant sponsored, participant created event

Sysadmin Team Member, 2002

Specification and construction of Burning Man web server. Technical advising and general system administration work.

COMPUTER SKILLS

Operating Systems:

Extensive experience with FreeBSD, Linux (Ubuntu, Red Hat), Mac OS X, Windows. Familiar with NetBSD, OpenBSD, Solaris, SunOS.

System Administration:

Experienced with performance tuning, strong security measures, management of DNS, backup systems, mail handling, and web serving; working in high-density colocation environments, as well as other standard system and network administration functions.

Programs, Services, Languages:

Python, PHP, Perl, sh, CVS, SMTP, Postfix, sendmail, qmail, procmail, anti-spam techniques, firewalls, IPSec, SSH, PGP, TCP/IP, PPP, NFS, Legato, Veritas Backup Exec, Retrospect, dump/restore, BIND, DHCP, X11, XFree86, Apache, Squid, HTML, SGML, DocBook, Samba and many more.

System Technician:

Custom specification of high-density, high-availability network servers. Proficient in hardware selection and construction, software installation, configuration, networking, and troubleshooting.

EDUCATION

Pennsylvania State University

Bachelor of Science, Geography, 1997

Science, Technology, and Society Minor

Relevant coursework: C, C++, 68k assembly, technical ethics, network mapping, 2 years of forgotten higher math