Gregory S. Sutter

gsutter@zer0.org
Unix Systems Administrator
Team Lead / Team Manager
Technical Consultant
Pacifica, CA
available in area code 415, 650, 510

SUMMARY

Accomplished technologist (10+ years) with experience in many environments: business, ISP, engineering, academic, consulting, and non-profit. Skilled in developer support, on-call duties, vendor relations, small team management and general problem-solving. Comfortable discussing system internals with engineers and summarizing results for management.

WORK EXPERIENCE

Three Rings Design, creators of fun, unique games.
Infrastructure Engineer, 2009 - present
Design, extend, and maintain technical infrastructure for multiple MMORPGs running on both physical hardware and cloud instances. Provide all technology support services for 40+ people in three offices. Manage networks, security, messaging, vendors, and backups.

Electronic Frontier Foundation, defenders of civil liberties.
Sr. System Administrator, 2008 - 2009
System Administrator, 2005 - 2008
Responsible for providing all technology support services for 30-person non-profit civil liberties organization. Maintenance of security and functionality of all servers, workstations, networks, phones, email, and backups. Technology vendor management, disaster planning, and some facility management. Obtained over $70000 in service and equipment donations.

Habeas, anti-spam solution provider.
Technical Consultant, 2002 - 2004
System administration and maintenance; web development; general technical consultation and implementation. Spam prevention, tracking, and reporting.

WireCache, Oracle acceleration technology.
System Administration Manager, 2002
Supervision and management of junior sysadmin. Administration and maintenance of FreeBSD, Linux, and Windows network servers and engineering systems; administration of VPN, firewall, backup system, email systems, name and domain services. Management of software licenses and client software. General desktop support.

Financial Finesse, financial education services.
MIS/Systems Administration Manager, 2000 - 2001
Design, implementation, and maintenance of complete computing infrastructure. VPN, firewall, and other security measures. Email, file, web, domain services management.

BSDi / Walnut Creek CDROM, FreeBSD production and sales.
Consultant, 2000
Construction of documentation for FreeBSD operating system. BSD advocacy. Project management, technical writing and editing.

eGroups, now part of Yahoo!, hosted mailing list software.
Unix Systems Administrator, 1999
Care and feeding of a rapidly-expanding group of Linux and FreeBSD servers in a fast-paced Internet startup environment.

ISP Channel, traditional and cable modem Internet service provider.
Unix Systems Administrator, 1998 - 1999
Administration of FreeBSD, Solaris, and Windows NT servers for a nationwide broadband Internet service provider.

PROFESSIONAL ACTIVITIES

The FreeBSD Project, developers of an open-source operating system
Documentation Committer, 2000 - 2007
Writing and editing FreeBSD documentation.

Daemon News, BSD Unix community support
Chief Technical Officer (unpaid position), 1999 - 2004
Managing Editor (unpaid position), 1998 - 2003
Guidance in implementation of new technologies; system administration and maintenance; management of volunteer staff; publication of monthly ezine, print periodical, and daily news site; tasks multitudinous and sundry.

BSDCon 2003, a USENIX technical conference
Program Committee member
Review submitted papers; select papers to be presented.

Burning Man, an annual participant sponsored, participant created event
Sysadmin Team member, 2002
Specification and construction of Burning Man web server. Technical advising and general system administration work.

COMPUTER SKILLS

Operating Systems:
Extensive experience with FreeBSD, Linux (Ubuntu, Debian, Red Hat), Mac OS X, Windows. Familiar with NetBSD, OpenBSD, Solaris.

System Administration:
Experienced with cloud virtualization, performance tuning, strong security measures, DNS, backup systems, mail handling, web services, working in high-density colocation environments.

Programs, Services, Languages:
Python, PHP, Perl, sh, HTML, CSS; git, hg, SVN, CVS; SMTP, Postfix, Sendmail, procmail, anti-spam techniques; firewalls, IPSec, OpenVPN, SSH, PGP; TCP/IP, NFS, rsync, dump/restore; BIND, DHCP, Samba, XMPP, LDAP; MySQL, PostgreSQL, SQLite; nginx, haproxy, memcached, apache, squid, and many more.

EDUCATION

Pennsylvania State University
Bachelor of Science, Geography, 1997
Science, Technology, and Society Minor
Relevant coursework: C, C++, 68k assembly, technical ethics, network mapping, 2 years of forgotten higher math
Gregory Sutter, gsutter@zer0.org
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